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Following a competitive tender in 2016 Vertex was appointed on-site M&E Maintenance provider for One Strand and 27 Knightsbridge. Managed by METRUS, a leading bespoke property advisor with combined assets under management valued at over £4.5bn, these buildings were combined for commercial and operational efficiencies.

One Strand interior image

One Strand interior

Vertex currently has a team of 6 dedicated to these contracts.
– 1 Contract Manager
– 1 Supervisor
– 3 Engineers
– 1 Administration / Helpdesk operative

Upon the appointment of Vertex, the incumbent contractor removed the entire team from site. During the mobilisation period Vertex identified the risk of no TUPE transfer personnel. To mitigate this risk Vertex inducted 4 mobile engineers to the site and they shadowed the incumbent engineers. Additionally, Vertex Management was also inducted to the site and by ‘Go Live’ day Vertex were able to provide a competent team to ensure business as usual.

27 Knightsbridge image

27 Knightsbridge

The mobilisation objectives have been completed and included a planned Chilled Water drain down during the first weekend of operations.

Other objectives completed included:
–    CAFM System implemented
–    Hand-held technology installed
–    Help Desk initiated
–    Dilapidation Report
–    Business Continuity Plan
–    Training Plans
–    Monthly reporting format and objectives agreed
–    Life-Cycle Costings Provided
–    Best Value Sub-contractors appointed

“We appointed Vertex following a competitive tendering exercise last year. We had a large company previously and felt we were insignificant to their business. Vertex have been a breath of fresh air and are delivering on their promises.”

Mark Moth – METRUS / Facilities Manager

“Following the appointment of Vertex, the incumbent contractor removed the whole team from site; Vertex rose to the challenge, inducted 4 mobile engineers and covered the site with their management team, very impressive, we have been delighted with their appointment.”

Dan Bansept – METRUS / Facilities Manager